Privacy Policy
Last updated: January 1, 2025
1. Information We Collect
We collect information you provide directly, including your name, email address, and payment information (processed securely by Stripe — we never store card details). We also collect usage data such as course progress and browser information.
2. How We Use Your Information
We use your information to:
- Provide access to purchased courses
- Process payments and refunds
- Send course-related communications
- Issue certificates of completion
- Improve our platform and courses
- Provide customer support
3. Data Storage and Security
Your data is stored securely using industry-standard encryption. Payment processing is handled entirely by Stripe, a PCI-DSS Level 1 certified provider. We never have access to your full card number.
4. Third-Party Services
We use the following third-party services that may process your data:
- Stripe — payment processing
- Vercel — hosting
- Analytics — anonymous usage tracking
5. Your Rights (GDPR)
If you are in the European Economic Area, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to data processing
- Data portability
- Withdraw consent at any time
6. California Privacy Rights (CCPA)
California residents have the right to know what personal data we collect, request deletion, and opt out of the sale of personal information. We do not sell personal information to third parties.
7. Cookies
We use essential cookies required for the platform to function (authentication, preferences). We use analytics cookies only with your consent. You can manage cookie preferences in your browser settings.
8. Data Retention
We retain your account data for as long as your account is active. If you request deletion, we will remove your data within 30 days, except where legal obligations require retention.
9. Contact
For privacy-related inquiries or to exercise your rights, contact our Data Protection team at support@snapcodelab.com.